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MineBolt

Privacy Policy

Privacy Policy — Minebolt

Last Updated: September 13, 2026

At Minebolt, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our store (store.mineboltsmp.net) or make a purchase.

1. Information We Collect

When you interact with our store or complete a purchase, we may collect the following types of information:

  • Account Information: Your Minecraft Username (IGN) and unique Minecraft UUID, which are required to deliver in-game ranks, items, or currency.

  • Transaction Data: Payment details processed securely through our authorized payment gateways (such as PayPal and Stripe). We do not store your full credit card numbers, CVV codes, or bank account passwords on our servers.

  • Communication Data: Information you provide when contacting our support team via email or our official Discord server, including your Discord username, message history, and support tickets.

  • Technical Data: IP addresses, browser types, device information, and timestamps automatically collected for security, anti-cheat verification, and fraud prevention purposes.

2. How We Use Your Information

We use the collected information strictly for operational and security purposes, including:

  • Processing and delivering virtual goods and digital packages to your Minecraft account.

  • Preventing fraud, chargeback abuse, and unauthorized transactions.

  • Providing customer support, resolving order issues, and managing support tickets.

  • Enforcing our server rules, Terms of Service, and banning malicious actors or exploiters.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. Your data is shared only with trusted third-party service providers essential to running our store and server:

  • Tebex Limited: Our webstore and checkout infrastructure provider.

  • Payment Processors: Secure gateways (PayPal, Stripe) to process transactions.

  • Hosting & Security Providers: Services used to protect our network against DDoS attacks and malicious traffic. These third parties are bound by strict privacy obligations and use your data solely to provide their respective services.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Children's Privacy

Our store and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for immediate data deletion.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted directly on this page with an updated "Last Updated" date. Continued use of our store constitutes acceptance of those changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: